Returns & Exchanges

At SeoulCeuticals, we stand behind our K-Beauty inspired formulas and offer a 30-day satisfaction guarantee to ensure you achieve your best glow. If you are not completely satisfied with your purchase, we are happy to assist you with a hassle-free return or exchange.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring the product is at least half-full and well-protected for transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing